Pharmadepot

Pharmadepot brand concept: 'When at need - The Pharmacy at hand'

Pharmadepot has adopted a unique concept of 'When at need - The Pharmacy at hand', offering a broad range of pharmaceutical products including prescription and over-the-counter medications, accounting for 65% of its portfolio share. Its customer segment includes mass-market, middle, and low-income groups who perceive it as a best-price pharmacy with a medicinal inclination.

The pharmacy has full geographical coverage with standalone stores, hospital-based locations, and inside-store formats, providing a wide range of accessibility options for customers. With a membership base of 1.7 million cardholders, Pharmadepot 's loyalty program is a testament to its strong customer focus and commitment to building long-term relationships. The pharmacy has established a robust presence in the market, with 278 stores, and continues to strive for excellence in its services, pricing, and accessibility to maintain its leadership position.